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Housekeeping Public Area Supervisor

What you will be doing:

Responsible for the cleanliness of hotels public areas including hotel exteriors.
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel’s operating standards and that they are informed daily about priorities
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Keep records of special cleaning and maintenance up to date.
Establish cleaning programs to maintain top cleanliness and hygiene standards.
Ensure emergency procedures are followed strictly.
Ensure health and safety as well as hygiene rules are strictly followed.
Perform any other reasonable duties as required by the department head at all time.
Ongoing training, coaching and development of Colleagues to impact overall departmental morale
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned

Housekeeping Meydan Şefi

İş Tanımı

Misafir memnuniyetini her zaman ön planda tutmak
Meydan görevlilerini eğitmek ve denetlemek
Temizlenecek yerlere uygun olarak meydan görevlilerini yönlendirmek
Temizlenmiş yerleri kontrol etmek
Parke, fayans, mermer, laminant zeminlere uygun temizlik yöntemlerini bilmek ve bunları ekibiyle paylaşmak
Swissôtel standartlarına göre otelin genel alan temizlik hizmetlerinin kalitesini kontrol etmek
Otelin genel alanlarının bakım ve onarımlarının yapıldığına emin olmak
İş sağlığı ve güvenliği ile hijyen kurallarının eksiksiz uygulandığına emin olmak
Acil durum prosedürlerinin eksiksiz uygulandığına emin olmak
Kat Hizmetleri Müdürü’nün vereceği diğer görevleri eksiksiz yerine getirmek

Qualifications

Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example
Hizmet odaklılık
Benzer şef pozisyonu deneyimi
Opera veya benzeri bir otel sistemi bilgisi
İletişimi ve problem çözme becerisi kuvvetli
Ekip üyelerine örnek olarak liderlik etme kapasitesine sahip

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.